Terms & Conditions
Our Contact details:
Prime Lawns Ltd
Ingmanthorpe Racing Stables, Loshpot Lane, Ingmanthorpe, Wetherby LS22 5HL. Company number 09919798
Phone: 0800 083 2123
Making A Purchase
We accept Visa, MasterCard, American Express and PayPal.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
Our couriers will only provide a door to door service and you agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Credit Card Security
In the event of a customer not being happy with their purchase we do offer refunds within 14 days of purchase. The cost of collecting the product is covered by the customer unless the product is either faulty or damaged. Following the return of the product it will be checked for any damages. In event of the product being in the same condition as it left us a refund will be issued within 2 working days minus the return cost.